Legal
Refund & Cancellation Policy
The AI Product Photography Prompt Bible is a digital product delivered instantly as a downloadable file. Because a digital file can’t be “returned” once delivered, refunds work differently from physical products. This page explains clearly when a refund is and isn’t available.
1. When we will refund or fix the problem
Duplicate payment
If you were charged more than once for the same order, we will refund the duplicate payment(s) after verifying the transactions.
Failed payment, money deducted
If your payment failed or was left pending but money was deducted, it is usually reversed automatically by your bank or the payment gateway. If it isn’t reversed and no purchase was completed, contact us and we will help resolve it with the gateway.
Paid, but no access to the ebook
If your payment succeeded but you weren’t redirected to the download page, or couldn’t download the ebook, contact us. We will first provide access to the ebook. If we cannot deliver access, we will issue a refund.
Corrupted or unavailable file
If the file is corrupted, won’t open, or the download link doesn’t work, we will provide a working copy. If we can’t provide one, we will issue a refund.
Other technical delivery failures
For any other technical issue on our side that prevents you from receiving the ebook you paid for, we will fix it or refund you.
2. When a refund is generally not available
Once the ebook has been successfully delivered and downloaded, a refund is generally not available for reasons such as:
- Changing your mind after downloading.
- Results from a third-party AI tool not matching expectations — AI output varies by platform, model, version and settings, as explained on the sales page and in the ebook.
- A third-party AI platform changing its features, pricing or policies.
- Buying the ebook by mistake when the product description was clearly shown before purchase.
If you think your situation is exceptional, contact us anyway — we review every request individually and fairly. This policy does not affect any rights you have under applicable consumer protection law.
3. How to request help or a refund
- Email us via our Contact page.
- Include the email address or phone number used at checkout, the transaction / payment ID, the date of payment, and a short description of the problem (a screenshot helps).
- We will review your request and reply with the next steps.
4. How refunds are paid
Approved refunds are made to the original payment method through the payment gateway. The time it takes for the money to reach your account depends on the payment gateway and your bank.
5. Cancellations
Because the ebook is delivered immediately after payment, an order can’t be cancelled once the payment is completed. If you have a delivery problem, please follow the steps in section 3.
This page is provided for transparency and general information. It is not legal advice.